Help Center
Frequently Asked Questions
How do I book an experience?
Browse our curated experiences, select your preferred activity, choose your dates, and complete the booking process. All experiences are verified and provided by trusted suppliers.
What makes Zameera different?
Zameera specializes in luxury and exclusive experiences for discerning travelers. All our suppliers are carefully vetted to ensure the highest quality standards.
Can I cancel or modify my booking?
Cancellation and modification policies vary by supplier and experience. Please check the specific terms displayed during booking or contact our support team.
For Customers
Account Management: Create and manage your customer profile, view booking history, and save favorite experiences.
Payment & Security: We use secure payment processing and protect your personal information with industry-standard security measures.
Customer Support: Our team is available 24/7 to assist with bookings, questions, and any issues that may arise.
For Suppliers
Becoming a Supplier: Apply to join our network of verified luxury experience providers. We have a thorough vetting process to maintain quality standards.
Managing Listings: Use our supplier dashboard to create, edit, and manage your activity and experience listings.
Verification Process: All suppliers go through a multi-stage verification process to ensure they meet our quality and service standards.
Contact Support
Can't find the answer you're looking for? Our support team is here to help.
Email: support@zameera.com
Response Time: Within 24 hours
Available: 24/7 support
Getting Started
1. Create an Account: Sign up as a customer to start booking experiences or as a supplier to offer your services.
2. Explore Experiences: Browse our curated selection of luxury activities and experiences worldwide.
3. Book with Confidence: All experiences are backed by our quality guarantee and customer support.